Content moderation, a persistent challenge in the digital world for years, has taken a transformative turn
as OpenAI, the creator of the advanced language model GPT-4, pioneers its application of content
regulation. Addressing the inherent subjectivity in determining acceptable online content, OpenAI is
leveraging the capabilities of GPT-4 to craft a robust and scalable content moderation system. This
system, as outlined in a recent blog post by the company, not only aids in content evaluation but also
facilitates policy development and agility in policy adjustments, significantly reducing the time frame
from months to mere hours.
“We are harnessing GPT-4’s capabilities to craft a content moderation system that is not only scalable but
also customizable, catering to the unique needs of various platforms,” OpenAI elaborates in the blog
post. Acknowledging the profound psychological impact on human moderators dealing with distressing
content, OpenAI highlights GPT-4’s potential to alleviate this burden. “By integrating AI into the content
moderation process, we aim to enhance accuracy and consistency in labelling, thereby reducing the toll
on human moderators,” OpenAI’s blog post emphasizes, offering a glimpse into the future where AI and
human collaboration define digital platforms’ content regulation landscape.
However, OpenAI remains cautious about AI’s limitations and the importance of human oversight.
“While GPT-4 can streamline many aspects of content moderation, our commitment to responsible AI
dictates that humans remain integral to the process,” the blog post read.