Micah Solomon, Author at Global Leaders Today

Etihad Airways Carries 1.9m Passengers in September
Only 8% of HR leaders Say Managers Skilled in Using AI: Gartner
Trump Tells Universities to Limit International Admissions
Light: AI-Based Finance Platform Raises $30 Million Series A
Women Investors Transforming UAE’s Financial Market

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All Posts By Micah Solomon

05Jun

Thought Leadership

The Lessons I Share When Training Top Hotel Brands in Customer Service

Micah SolomonJun 05, 2025

The top players in hospitality have grasped something many businesses still miss: In a marketplace where products and services are increasingly commoditized, delivering extraordinary customer service —...

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Discover the keys to Customer Service Transformation. Learn from a hotelier's perspective on elevating guest experiences.

01Oct

Thought Leadership

Elevating Your Customer Service, One Guest at A Time

Micah SolomonOct 01, 2023

Written by contributing writer Micah Solomon, Customer Service Consultant, Trainer, and Bestselling Author When my ConsultantPhone rings (it’s like the Batphone but notably less exciting), and...

All Posts By Micah Solomon

The Lessons I Share When Training Top Hotel Brands in Customer Service

Continue reading

Elevating Your Customer Service, One Guest at A Time

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Etihad Airways Carries 1.9m Passengers in September

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All Posts By Micah Solomon

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