Global Leaders Today

Thought Leadership

Elevating Your Customer Service, One Guest at A Time

Written by contributing writer Micah Solomon, Customer Service Consultant, Trainer, and Bestselling Author    When my ConsultantPhone rings (it’s like the Batphone but notably less exciting), and I slide down.

Read More
Featured Profiles

Building a Succesful Hotel Collection in India: Randhir Narayan

Randhir Narayan is an accomplished entrepreneur and hospitality expert with nearly three decades of experience in the industry. He has worked for top-tier companies like Holiday Inn (Crowne Plaza), Oberoi.

Read More